GoTo Monica
Hi, I'm Monica Ward with GoTo
Your Satisfaction Is My Priority
Since 1999, I’ve been helping Channel Partners and their Customers create the very best UCaaS solutions to fit the Customer’s budget and needs. I truly put myself in the Customer’s shoes and build every solution as if I were going to be using the solution and paying for it.
I work hard everyday to provide the best services for my clients.
From discovery, to solution building, demo, to signature, install, and for the life of the account.
I’m with you every step of the way, ready to serve.
I customize our offerings based on specific needs, so get in touch today to receive an initial quote.
Reliable & Honest
​
Over the years, I’ve learned that great service begins and ends with a deep understanding of our products and services, while taking responsibility for the customer experience, knowing how to escalate issues internally, and being lighting fast when responding.
With a focus on personalized service, competitive rates and customer satisfaction, I’m always striving to meet and exceed expectations.
​
Here's what some of my customers are saying:
Capable, thorough, customer centric, diligent, and smart are a few of the many positive words I could use to describe Monica Ward!
​
Monica has been the best Channel Manager/Account Executive our jurisdiction has ever worked with. Amidst the pandemic and under a timeline, Monica led her group to quickly deliver us a right sized, on-time, in-budget solution. Also, whenever there were questions, needs, or issues, she came charging to our rescue.
​
She has solved every problem we have encountered kindly, swiftly, and accurately.
Everyone needs someone to line Monica Ward on their side!
BATES RUSSELL | INFORMATION & MAINTENANCE SERVICES DIRECTOR |Â CITY OF TUALATIN
Monica is absolutely one of the most professional people I have had the pleasure of working with. She is not only extremely knowledgeable about the products and services she sells, but she has the gift of effective communication that is difficult to come by.
Monica answers questions, clarifies details, and conveys ideas in a way that’s understandable to those who don’t possess his extensive background in various areas of technology.
If you ever have the opportunity to work with Monica, you’ll know exactly what I mean.
LOUIE SADD | FOUNDER, CEO | DATASTREAM COMMUNICATIONS
Monica is an expert in her field. She is educated, insightful, experienced, strategic, dedicated, responsive, and thoughtful. Her well-rounded balance of intellectual brilliance and intuitive good sense make her a go-to person for executives and leaders who want results.
We have worked with Monica for many years, and plan continued success with her.
TONY CHENG | PRESIDENT | NETSTAR COMMUNICATIONS
.png)
Over the past thirty years I have worked with more partner managers and channel managers than I care to remember. Most were eminently forgettable.
​
Monica isn’t forgettable.
She is the person who always took great care of my customers and sometimes worked harder for my customers than I did.
Monica is simply the best!
CHRIS HANSON | PRESIDENT | HANSON ELECTRIC NETWORK
More Satisfied Clients
In the very competitive market of hosted telephone services, Monica is a true dedicated professional that truly stands out. I am so impressed with her work ethic to get me answers, pricing and quotes in a timely manner. Always going the extra mile to assist me in sales. She talks the talk and walks the walk. I know Monica is on my side!
TERRY SPAK | PRESIDENT | TELESYSTEMS WEST
Because we’re a financial services company, we have to continue operating for our customers during this pandemic. With the help of GoTo, we easily moved to a 95% remote workforce overnight and we’ve seen a 30% increase in call volume. With any other solution, we would have been dead in the water.
HARLEY SPRING | COO/CTO | NORTHWEST PLAN SERVICES
I have worked with Monica since 2012 and she never disappoints. Reliable, honest, dependable, thorough, knowledgeable and easy to communicate with are a few things that come to mind when I think of Monica.
​
Work with her and you wont be disappointed!
ERIC BELLER | SENIOR VICE PRESIDENT | SANDLER PARTNERS
We are using GoToConnect for people working remotely to answer phones, and I am so glad we transitioned to GoTo when we did. There is no way we could have continued to operate with the old system.
Thanks again!
JOSHUA TERRY | IT MANAGER | SASE COMPANY, LLC.
Nexteer Automotive considers GoTo a good partner in the area of Cloud-based VoIP services. Our primary objectives were cost savings, deployment and migration time, and replacement of a 25-year-old system.
The direct support team and executive staff at GoTo was fully committed to help us accomplish these objectives. As we approach our first year of using the service, we have plans to migrate other locations as the system has been stable and reliable.
Nexteer would definitely recommend GoTo to other companies looking to achieve similar results
JAMES COLLING | GLOBAL INFRASTRUCTURE IT | NEXTEER AUTOMOTIVE
When we decided to switch over from Vonage to GoTo; it was the best thing that we ever did.
Not only is the customer service amazing, but the product is easy to work with. Monica and her team have been so helpful, informative, and congenial to work with.
No matter the issue; which there are always several when switching carriers;
GoTo demonstrated all of the traits we were looking for in a telecom service. It feels good to know that we have a carrier that is on our side and is referable to others.
Thank you so much team!
JESSICA DESHLER | OFFICE MANAGER | ALTUS LAW, LLC.
First class service! We upgraded our law firm phones about three months before Covid-19 hit our community.
Thanks to Monica Ward, all of our staff members were able to take an office phone home and continue working safely from their homes.
We love the phone system, its features, and most importantly its functionality!
Thank you, Team! I highly recommend this business!
ROBERT LLOYD | PARTNER, OWNER | GREENE & LLOYD, PLLC.
Monica was easy to work with and very attentive to all of our questions. Their implementation process followed a logical timetable with weekly check in calls with the GoTo team until the project was complete.
​
Our staff have been very satisfied with the new service and call quality has been a big improvement over our previous system.
Monica responds with prompt, friendly, and professional service. Bottom line, GoTo is a budget friendly solution, with a solid feature-set and great customer support. Would absolutely purchase again.
GREG PATTON | TECHNOLOGY DIRECTOR | NORTH MARION SCHOOL DISTRICT #15
About
Tech Guru | Customer Service Driven
Over the years, I've found that personal life and work life intermingle. I tried for many years to keep them separate and learned that every different facet of my life is what makes me, "me". Natural-born energy healer, best-selling author, telecommunications expert, I'm all of these in one. I find my absolute satisfaction comes from serving people, and I'm blessed to be able to do that in most everything I do.
​
My publicists says: Monica is a natural-born Energy Healer who has used these skills to become an inspirational Sales Leader. Her natural empathic skills have helped her to earn top recognition in her career year after year. Monica is a keynote speaker consulting on being an Empathic Energy Healer and using the Universal Laws to Manifest your Best Life. Even as a child, Monica had a sense of the unlimited possibilities within human consciousness. Upon the realization that enlightenment is within all of us, she made the decision to tap into that force, to raise the vibration around her, and to continually attempt to help others to see their infinite potential.
Monica’s background includes over 20 years in the Telecommunications industry. She is also an International #1 Best-Seller, Graduate of The Eckhart Tolle School of Awakening, Certified Ho’oponopono Practitioner, Sensei Level Reiki Master/Teacher of the Usui Lineage, Certified Medical Intuitive, and a Proctor Gallagher Consultant, coached by Bob Proctor.
Monica has been featured in hundreds of media publications including FOX, CBS, NBC, ABC, as well as podcasts, TV interviews, magazines, and the Motivation and Success Hall of Fame.
​
